Terms and Conditions for rentanyproperty.co.uk

Rentanyproperty.co.uk is owned and operated by UKPROPERTYHOUSE Ltd. Registered in England and Wales with company number 11525480.

The correspondence address of our Head office is UKPROPERTYHOUSE Ltd 85 Great Portland Street, First Floor, London, England, W1W 7LT

We are also registered with the Information Commissioner's Office (ICO) and our number is ZA454162 

By using or visiting this site you are agreeing to the terms and conditions which fall within the jurisdiction of English Courts in case of any dispute.

Definition

Rentanyproperty.co.uk, we, us and our means UKPROPERTYHOUSE Ltd and rentanyproperty.co.uk.

Landlord(s) refers to the individual seeking to use rentanyproperty.co.uk to find tenants for their property or room.

Tenant(s) refers to the individual seeking to rent the Landlords property or room.

Third Party refers to anyone who is going to be working on our behalf for example gas engineer, energy performance accessor or tenant referencing company.

We reserve the right to amend our terms and condition from time to time. All such changes will be reflected on here. Your ongoing use of this website and our services subsequent to these changes considered to be your acceptance of our revised terms and conditions. If you are not in acceptance of such changes you should stop using this website and our services.

The consumer Protection Clause 8(3) (Distance Selling) Regulations 2000 states that the statutory cancellation (cooling off period) period of seven working days for services, does not apply where the performance of that service has already begun with the customers consent. Once an upfront payment has been received and we have approved the listing (your property advert) this signifies the start of our services and that the standard cooling off period shall not apply.

Rentanyproperty.co.uk will collect anonymous information/date relating to the use of the site which can be pages you browse, the duration of time spent you browse and the type of browser you are using. We do not track any personal information which is covered by our Private Policy and explains how we follow GDPR in the way we conduct our services.

Your agreement to use this site is as follows

You will not use rentanyproperty.co.uk to distribute, any illegal, obscene or harmful material.

You are not allowed to obstruct or interfere with any other users or access to this site.

All information provided on this site is accurate and to the best of your knowledge this forms a part of your personal information, property information, contact details and any other agreement you specify in your property advert.

You will not copy any information from rentanyproperty.co.uk without permission.

This also forms a part of an agreement that you have the right to offer this property for rent and by renting this property you will not be in breach of any law, agreement or contract this will include gas and electric safety, insurance on the property fire and safety regulations and any mortgage conditions. You are also responsible to ensure right to rent checks have been done on all tenants, guarantor and occupants prior to moving into the property. For more information on this please visit https://www.gov.uk/check-tenant-right-to-rent-documents

Only post of upload photos, videos and any other information which are decent related to the property and have lawful authority. (Please note all property adverts will be checked by a member of our team before it is advertised on the open market.)

The property has a valid EPC (Energy performance certificate) either in place or ordered/ paid for in advance.

The property has a valid Gas Safety Certificate, Landlord Insurance policy.

The property meets all Electric Safety Obligations

The property has functional doors and windows where the lock is functional and can be secured.

All contents provided with the property are safe and in working order.

You have a valid landlord registration number which will be advertised where legally specified.

Usage

The Landlord(s) must be the beneficial owner of the property and all person(s) whom names are mentioned in the title deeds should give consent before any property is to be sent to us to review for advertising.

We will require proof of identification and proof of ownership for the owner(s) of the property to comply with Anti Money Laundering Regulations.

Pay in full at the time of advertising the property or any of our services.

Use rentanyproperty.co.uk’s services as a landlord or on behalf of the landlord with the landlord’s consent and not as a letting agent.

Rentanyproperty.co.uk requires written permission from anyone seeking to offer their advertising, or other services to landlord(s) currently advertising on rentanyproperty.co.uk. (This includes offering sub-letting property, property lettings services, seeking properties for sale, offering property management or property refurbishment). Such activities will be directly reported and will be considered breach and violation of our terms & conditions.

Quality of information and related risks.

Rentanyproperty.co.uk will take necessary measures to ensure the quality of information provided is of high standard however we cannot take any guarantee that the information is accurate and will not be held responsible.

It is your responsibility to satisfy yourself with all the information provided or seek more information (for example proof of identification and proof of ownership) before entering into any agreement or handing over money to Landlords, Tenants or any 3^rd party.

You agree not to pay or accept any holding deposit, payments for additional services before the tenant has viewed the property and a meeting has been carried out between all Landlords and tenants.

All information provided on our website including blogs, content and social media does not form a part of any legal advice and is only supplied for information purposes only.

Services

Rentanyproperty.co.uk provides an online platform for connecting landlords and tenants to rent a property while saving money on advertising fees. We also provide other lettings services like arranging Gas, Electric, EPC, Inventory, Professional Photography. Alongside this we also offer tenant find service & management service ( terms & conditions of tenant find & management service can be obtained by contacting us directly on info@rentanyproperty.co.uk). However, we cannot provide any guarantee the integrity of the information supplied on this site or its users.

Apart from advertising your property online we will inform potential clients and erect a to let board at our sole discretion. We do not guarantee we will provide this service on every single property every single time for all our advertised properties. All conditions must be considered before requesting a board either with the freeholder or any other parties.

You should satisfy yourself with the validity of any or all information and of the integrity of all the individuals you are transacting with before entering into any contract or agreement or making any kind of payments to them.

To help our Landlord(s) we can provide tenant referencing services via our referencing partners. Although this is designed to help our customers we cannot guarantee or be held responsible regarding the integrity of the information supplied or the users being referenced.

There may be a further charge for arranging and signing of a legal tenancy agreement to the tenant and the landlord at rentanyproperty.co.uk's discretion and will be disclosed in advance or before the tenancy process begins. 

Rentanyproperty.co.uk offers discount codes or promotion codes for landlord(s) from time to time throughout the year. This offer is not available in addition to any promotions that we may offer. Discount codes may also be used for promotional purposes from time to time.

We are committed to the services we offer and do our best to assist every single customer. The services we offer are irreversible and non-physical hence why we cannot issue refunds after a paid advert or referencing has commenced except at our discretion.

Rentanyproperty.co.uk reserves the right to limit your activities on their website. For example, advertising a large number of properties. This may be to improve the security of rentanproperty.co.uk or to reduce financial and other labilities of other users.

We cannot be held responsible for any loss you may incur as result of we cancelling unconfirmed, inactive accounts that have been inactive for a period of time or modify or discontinue any adverts.

All holding deposit paid to reserve a property is held in our client account. The holding deposit is only forwarded to the landlord or landlords managing agent once the tenant has legally moved in. The holding deposit becomes non-refundable in the event where the tenant wishes to withdraw from renting the property, fails reference checks and cannot provide a guarantor, agree a mutual moving in date with the landlord. 

Holding deposit can only be refunded back to the tenant in the event where the landlord cannot rent the property to the tenant due to personal, financial or legal reasons. A refund will be processed by our accounts team once they have received a request in writing/email by the tenant.  A refund of the holding deposit will be returned within 14 days of the initial request (the refund will only be for the holding deposit and not for the reference or guarantor fees paid along with the deposit).

All fund relating to a tenancy for example holding deposit, advance rent or any form of deposit is held in our client account. The funds cannot be released to the landlord until such time there is a valid tenancy agreement in place and the tenant has legally moved in to the property (any funds transferred to the landlord directly into the landlord account Rentanyproperty.co.uk or Ukproperty house ltd cannot be held responsible and will not be able assist further).

If you are already on the market with another agent and signed any contract with them, please refer to their terms and conditions before advertising your property with rentanyproperty.co.uk. As once the advert is approved and live we cannot issue refunds on advertising fees. This also applies to any paid third-party services from us.

Complaints Procedure

Our complaints procedure is very transparent we are a member of The property Ombudsman abide by the set of polices advised by them. All complaints should put in writing to

The complaints manager at UKpropertyhouse Ltd 85 Great Portland Street, First Floor, London, England, W1W 7LT. We aim to respond to all complaints within 3 working days. If you are still not satisfied with the response you can take your complaint to The Property Ombudsman. Please visit their website for further information www.tpos.co.uk

Fair use policy

We reserve the right to take down the adverts if we deem them to be abusing the system this is solely for the protection of our landlords and tenants. This is done to prevent spam, stop gathering tenant details, and to ensure all property adverts are a true representation of the properties available.

We reserve the right to remove all adverts where three months advertising has elapsed from the time of publishing the advert, we also reserve the right to remove all adverts where disproportion high number of viewings are generated.

Legal Disclaimer to use rentanyproperty.co.uk

Except as otherwise specified in this agreement , to the maximum extent permitted by law, we includes our affiliates, officers, directors, agents, subcontractors and employees will not be held liable to you in contract, tort (including negligence) or otherwise for any liabilities, damages or losses, damages or losses direct or indirect, consequential, special or otherwise become subject to or suffered by you or any third party in association with this site, or in association with the use, inability to use, or outcome of the use of this site. Any sites connected to it and any information or date posted on it.

We are not to be held responsible or accountable for any consequences or loss from the use of this website.

Questions

We understand you may have some questions please do not hesitate to contact us by email info@rentanyproperty.co.uk or our customer service team on

0333 772 9866 our lines are open Monday to Friday 9.30am to 5pm & Weekends-10am to 5pm.